Terms of Service — Byte Me Dev Studio

These terms govern your use of products and services provided by Arthur Trey Maloy, doing business as Byte Me Studios ("Byte Me Studios", "we", "us"). By purchasing or using them, you agree to these terms.

What we provide

Publications — books and written materials.
BMDC (Byte Me Dev Crew) — an AI system that researches markets, creates offers, and runs SMS outreach on your behalf.
BMDC Receptionist — an AI system that answers your business phone line, books appointments, and takes messages.

Your account and your responsibility

You are responsible for the accuracy of what you give us and for what our systems do on your behalf.

If you use BMDC for outreach

This one matters more than anything else in this document.

You are responsible for having permission to contact every person you give us. You represent and warrant that:

Every contact you upload has given you express written consent to receive marketing SMS, as required by the TCPA and equivalent laws;
You can produce evidence of that consent on request;
You will not use our systems to contact purchased lists, scraped numbers, or anyone who has not affirmatively agreed.

Our systems enforce consent where they can — a contact not marked as opted-in will not be messaged, and opt-outs are permanent and irreversible. Those controls protect people; they do not transfer your legal responsibility to us. We cannot verify a consent you claim to have collected.

TCPA statutory damages run from $500 to $1,500 per message. If a claim arises from contacts you provided, it is yours.

We may suspend or terminate your account immediately if we have reason to believe you are messaging people without consent, and we will cooperate with carriers and regulators investigating it.

If you use the Receptionist

You are responsible for the accuracy of the hours, services, and information you configure.
You must configure escalation appropriately for your business. Do not use this system as the only point of contact for emergencies or anything medically or legally consequential.
You are responsible for complying with call recording and disclosure laws in your jurisdiction. We store transcripts rather than audio, which is generally a lower bar — that is not legal advice about your state.

What AI systems do and don't do

Our products use AI. AI systems make mistakes. Ours may misunderstand a caller, mis-transcribe a name, book a wrong time, or generate a reply that is imperfect for your business.

We build guards against the worst of these — appointments cannot double-book, the system cannot offer a time it wasn't given, and certain topics are escalated to a human automatically. Guards reduce failures; they do not eliminate them.

Review the output. Do not deploy these systems into situations where an error would cause serious harm.

Payment

Prices are as listed at purchase.
Subscription fees are billed in advance on a recurring basis until cancelled.
Payments are processed by Stripe under their terms; we do not store your card details.
You are responsible for third-party costs you incur — your own Twilio, telephony, or AI provider charges are yours.
Failure to pay may result in suspension.

Refunds

Publications are non-refundable once delivered, except where the platform you bought from has its own refund policy — Amazon's applies to Amazon purchases.

Subscriptions may be cancelled at any time, effective at the end of the current billing period. We do not prorate partial periods.

Setup and deployment fees are refundable within [N] days if we have not yet begun the work.

If something we sold you does not do what we said it does, contact us. We would rather fix it or refund it than argue.

Intellectual property

All our products, software, documentation, and publications remain the property of Byte Me Studios. Purchasing a product grants you a limited, non-exclusive, non-transferable licence to use it for your own business.

You may not resell, sublicense, reverse-engineer, or redistribute our software, or use it to build a competing product.

Code listings published in our books may be used freely in your own projects.

Your data stays yours. We claim no ownership of your customer lists, appointments, or business information. We use it only to provide the service.

Termination

You may cancel at any time. We may suspend or terminate for breach of these terms, non-payment, or use that exposes us to legal risk. On termination we will make your data available for export for [N] days, then delete it.

Warranties

Our services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that: the services will be uninterrupted or error-free; AI output will be accurate or suitable; messages or calls will be delivered; or that using our products will produce any particular business result.

We make no revenue or sales guarantee of any kind.

Limitation of liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost business opportunity.
Our total aggregate liability is limited to the amount you paid us in the twelve months preceding the claim.
We are not liable for third-party service failures — carrier outages, payment processor issues, or AI provider downtime.

Some jurisdictions do not allow these limitations, in which case they apply to the maximum extent permitted.

Indemnification

You agree to indemnify and hold harmless Byte Me Studios from claims arising from: your use of the services; your breach of these terms; your contact of individuals without proper consent; and content you configure our systems to communicate.

Governing law and disputes

These terms are governed by the laws of the State of [STATE], without regard to conflict of law principles.

Disputes will be resolved in the state or federal courts located in [COUNTY], [STATE], and you consent to that jurisdiction.

Before filing anything, contact us at bytemedevstudio@gmail.com. Most disputes are misunderstandings, and we would rather resolve one in an email than in a courtroom.

Changes

We may update these terms. Material changes will be announced at least 30 days before taking effect for existing customers. Continued use after that constitutes acceptance.

Contact

Arthur Trey Maloy, doing business as Byte Me Studios
[BUSINESS ADDRESS]
bytemedevstudio@gmail.com